Queens Cross Housing is now using Housing Insight’s RentsConnect software alongside its earlier implementation of the software provider’s PanConnect Staff app to manage its voids, so that all staff can be connected to data in a single easy-to-use system. Housing Insight said that adding RentsConnect will enable the housing provider to see its priority visits…
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Queen’s Cross Housing
Queens Cross Housing’s zero evictions & reduced arrears with Mobysoft
Queens Cross Housing reduced its arrears by over £100,000 and carried out zero evictions in 2019/20 after using predictive analytics to stage early interventions, based on its use of Mobysoft RentSense software. Elizabeth Hood, deputy director, Queens Cross Housing, said, “Alongside our use of RentSense, we have moved away from our standard letter-based approach to…
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Queen’s Cross & Valleys to Coast sign up for Housing Insight’s PanConnect
Valleys to Coast Housing is implementing Housing Insight’s PanConnect during the first quarter of 2019 to give its tenants a self-service portal and app. Polly Thompson, head of IT, Valleys to Coast Housing, said, “The self-service portal and app will help us engage more with our tenants, and introducing the repairs diagnostics tool will reduce…
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Scottish RSLs invest in RentSense
Six Scottish housing providers and local authorities have signed up for Mobysoft’s predictive analytics Rentsense software within the first three months of 2018, primarily to mitigate the effects of the introduction of full-service universal credit. Gregor Booth, operations director, Waverley Housing Association, said, “We wanted to plan for the full-service roll out of universal credit…
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Queens Cross Housing gets online HR from Access
Following two years of growth, Glasgow-based Queens Cross Housing Association has replaced its manual, paper-based HR processes with a web-based system from Access. The SelectHR tool will be used by QCHA to automate holiday requests and approvals and use workflow to make appraisals, health and safety, and flexi-time processes more efficient. The second phase of…
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