TechLabs London has successfully completed Raven Housing Trust’s ‘Better Connected’ programme, a three-year digital transformation project with TechLabs London’s iProperty Cloud housing platform at its core. The Better Connected programme brought together multiple workstreams, bringing together customer excellence, property management of new and existing homes, digital and data, commercial staff and business improvements under one…
Raven Housing completes three-year project with TechLabs LondonRead More →
Raven Housing Trust
Rewiring the housing sector
Many housing providers are at an experimental stage of their digital transformations, dipping a toe in the water, often in response to a business or regulatory imperative such as monitoring damp in properties or using chatbots for triaging customer interactions. Digitising existing services and processes to enable better customer service, increase efficiency or ensure that…
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Together sign with Aareon
Aareon UK has announced that Together Housing Group and Raven Housing Trust have both chosen its QL Housing system. Together Housing Group, which comprises Trans-Pennine Housing, Chevin Housing and Prospect Homes and manages more than 35,000 properties, intends to replace the different housing management systems currently used by its members and standardise its operations onto…
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Raven’s £100,000 asset management deal with Keystone
Raven Housing Trust has chosen Keystone to supply a complete software suite covering asset management and technical services in a deal worth around £100,000. The project began in February 2011 and is expected to be live this August. The main Keystone asset management module covers stock condition assessments, performance measurement against KPIs such as the…
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Raven upgrades finance systems with £90k Sapphire project
Raven Housing Trust has completed the implementation of a new e-procurement system from Sapphire Systems, using iPOS from SunSystems for financial management and Kontrolla for document management. Raven said that the implementation took three months and cost a total of around £90,000, comprising £80,000 capital costs and the balance as operational costs. Antony Green, IT…
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