RCT Homes has replaced its antiquated ASB case management software with a new system from Locality Solutions. Jonathan Tumelty, community safety manager, RCT Homes, said, “We had previously managed a growing ASB workload using an internal housing management system, but data was duplicated, insecure and regularly lost.” Locality Solutions’ ASB software implemented at RCT Homes…
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RCT Homes
Guardian24 protects RCT Homes’ high-risk staff
RCT Homes is using 250 Guardian24 MicroGuard devices to protect their lone working and at-risk employees. The devices enable users to raise an alarm simply by pressing the device’s central SOS button. This connects them to Guardian24’s alarm receiving centre (ARC) where two-way audio enables a trained controller to either listen in to the situation…
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Allpay boosts RCT Homes’ digital payments
RCT Homes has seen a surge in its tenants paying by digital payment channels which now represent more than half the value of payments it otherwise takes by debit and credit cards. The housing provider is using Allpay to offer tenants multiple payment options across cash, card and direct debits. In the past year, RCT…
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Meadow Prospect ‘putting’ back into the community
Last month, 80 golfers took to the fairway in Meadow Prospect’s first annual charity golf day. The 18 teams raised over £8,500 during the tournament, held at Celtic Manor Resort. Meadow Prospect is the charitable arm of RCT Homes, Wales’s largest social landlord. Malcolm Wilson, deputy chief executive, RCT Homes, said, “This is our first…
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Digital By Default report with Race Online 2012
Our brand-new Digital By Default 2012 report, published in association with Race Online 2012, is now complete and will be launched on 28 November; you can pre-order your copy now from housingtechdev.wpengine.com/dbd. Digital By Default 2012 is the first report to focus on digital exclusion in the UK social housing sector. Kindly sponsored by Family…
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Real asset management for RCT Homes’ £360m programme
As part of its £360m improvement programme, RCT Homes is using Real Asset Management’s Asset4000 system as a central asset register incorporating detailed component accounting. In December 2007, RCT Homes became the largest housing association in Wales when it took ownership of 10,000 homes from Rhondda Cynon Taf County Borough Council. RCT Homes’ immediate requirement…
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