Riverside

Riverside chooses Capita’s One HMS

Riverside has selected Capita’s One housing management system to support its house-building programme. Capita One will enable a 360-degree view of Riverside tenants and properties and support the automation of many of the housing provider’s day-to-day processes. The new housing management system also includes full asset management capabilities for Riverside’s property development strategy. Carol Matthews,…
Riverside chooses Capita’s One HMSRead More →

Kirona improves Riverside’s customer services

Riverside has implemented Kirona’s Job Manager and Xmbrace DRS software enabling its customer service centre and responsive repairs teams to deliver better services to tenants. Ian Gregg, director of asset management, Riverside, said, “Tenant feedback highlighted to us that improvements were needed in how repairs were reported, scheduled and managed. By implementing Kirona’s Job Manager…
Kirona improves Riverside’s customer servicesRead More →

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