AUTHOR: GEORGE GRANT – CEO, CO-FOUNDER & PUBLISHER AT HOUSING TECHNOLOGY There are just two days to go until Housing Technology 2021, our 12th annual conference. Over 300 housing professionals will be coming together for our first live broadcast on 3-4 March. Our brand-new enterprise-grade broadcast platform and event hub gives attendees access to an…
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Riverside Group
Remote control Riverside
Riverside is piloting a new service that will help tenants save money by controlling their central-heating boilers remotely. Tenants will be able to send a message from their smartphone to switch the boiler on or off and adjust their heating temperature from outside the home. The device also provides humidity readings to encourage families to…
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Riverside implements C365 Online cloud system for regulatory compliance
Riverside Housing has deployed a new cloud-based system to ensure that all of its properties are fully compliant with existing regulations. The housing provider is using C365 Online’s compliance management system to cut through its internal red tape and ensure that it is meeting its legal obligations. C365 Online’s hosted solution lets Riverside’s asset management…
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Riverside Housing selects Kana’s Lagan CRM
Riverside Housing is implementing Lagan Enterprise CRM from Kana Software to improve its customer service and broaden its channels of communications. Lagan Enterprise will be integrated with Riverside’s Capita housing management system as well as antisocial behaviour, document management, telephony and email management systems. Riverside handles 500,000 telephone and email interactions per year through its…
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Rocketing performance at Riverside Group & Procurement For All with CorVu
Rocket Software’s CorVu performance management system has been chosen by Riverside Housing Group and housing purchasing consortium Procurement For All. Hugh Owen, director of policy and communication, Riverside Housing Group, said, “We are committed to revolutionising the availability and use of information across the organisation – from providing an accurate and timely performance dashboard to…
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Riverside opts for South View Systems EDM
Riverside Group, one of the UK’s largest housing groups with 50,000 properties under management, is in the middle of a project with South View Systems to index its tenant and property records and integrate its document and housing management systems across 17 offices. Richard Lyon, IT project manager, Riverside Group, said, “The challenge was that…
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