When used well, data provides a single version of the truth regarding an organisation and its customers. Following the death of Awaab Ishak who died in 2020 aged two in a home his parents rented from Rochdale Boroughwide Housing (RBH), questions have been asked about the data housing providers hold on their tenants and whether…
From mould to metrics with RBH & Socitm AdvisoryRead More →
Rochdale Boroughwide Housing
Capita’s emergency services software to support housing repairs
Capita has won contracts with MHS Homes and Rochdale Boroughwide Housing to deliver ResponsEye, a video-streaming solution developed from Capita’s emergency services software, 999eye. ResponsEye enables tenants to live-stream videos direct to their housing provider’s customer support teams, without the need for a dedicated app. Tenants experiencing a problem with the property, such as a…
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Women in housing IT
Housing Technology interviewed a group of women involved in housing IT from Adra, Civica, Community Housing, Northgate Public Services, PIMSS Data Systems, Prodo Digital and Rochdale Boroughwide Housing about their various roles in IT, any challenges they’ve faced as women in a traditionally fairly male-dominated sector and how more women can be encouraged to consider…
Women in housing ITRead More →
Rochdale Boroughwide Housing transforms care scheme with Tunstall
Rochdale Boroughwide Housing has partnered with Tunstall Healthcare to transform how it cares for residents in its first purpose-built extra-care facility in Rochdale. RBH wanted to move away from a more traditional care home setup at its Hare Hill scheme. They are future-proofing the homes by providing residents with tailored digital solutions designed to give…
Rochdale Boroughwide Housing transforms care scheme with TunstallRead More →
Triple win for CorVu
Homes for Northumberland, Rochdale Boroughwide Housing and Inquilab Housing Association have all begun implementations of CorVu’s performance management system and are expected to go live towards the end of 2010. Chris Thompson, performance and policy manager, Homes for Northumberland, said, “Having all of our performance information in one place will be invaluable and we look…
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Savings at Rochdale with Mobysoft
Rochdale Boroughwide Housing has made annual savings of £200,000 and reduced incidences of ‘no access’ for maintenance and repairs visits by 80 per cent following the introduction of an automated SMS text message reminder service from Mobysoft. Mobysoft’s system automatically texts the tenant a reminder in advance of a maintenance or repair visit, checking their…
Savings at Rochdale with MobysoftRead More →