Voicescape’s Collections system has been chosen by Rugby Borough Council, Tameside Metropolitan Borough Council and Great Yarmouth Borough Council to improve their respective income collection processes. By using automations, behavioural insights and data-science tools from Voicescape Collections, the three councils want to improve their processes for collecting council tax, with an emphasis on identifying the…
Voicescape’s triple council win for income collectionRead More →
Rugby Borough Council
Rugby’s new repair service with Totalmobile
Rugby Borough Council has launched a revamped digital repairs service for its 3,500 properties, built on a cloud-based platform from Totalmobile. The Totalmobile system will be used to schedule repairs more efficiently and allow faster responses to changes. Totalmobile’s Connect and Mobile solutions are part of a cloud-based platform which assigns repair tasks to the…
Rugby’s new repair service with TotalmobileRead More →
Rugby Council invests in RentSense
Rugby Borough Council has bought Mobysoft’s RentSense software to reduce its arrears cases and support vulnerable tenants. Before the pandemic, the council was implementing a new housing management system, but it was concerned that welfare reform and staffing constraints would impact its ability to collect rent and support tenants, prompting its investment in RentSense. Raj…
Rugby Council invests in RentSenseRead More →
