Salix Homes has introduced a new online tool to advertise ‘ready to let’ social housing properties in Salford and Trafford in a bid to reduce homelessness in the region. The tool enables home-seekers to move into a property immediately without having to wait to get to the top of the housing waiting list, which can…
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Salix Homes
New apprentices join Salix Homes
As regular readers will know, Housing Technology is a great supporter of housing providers’ apprenticeship schemes so we’re delighted to report that Salix Homes in Salford has just taken on nine new apprentices (from 150 applicants) in its environmental maintenance and security teams. Salix Homes also reported that it was one of the first housing…
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Salix Homes accepts payments via Facebook with Allpay
Salix Homes is one of the UK’s first housing providers to enable its tenants to pay their rent via Facebook through its payment gateway partner Allpay. In the last eight months, Allpay’s online and mobile app channels have taken in nearly £100,000 in rental income for Salix Homes. To use the service, tenants need to…
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Salix Homes scoops NFA award for helping tenants get online
Salix Homes has won an award from the National Federation of ALMOs (NFA) in recognition of its 2014 ‘connecting customers’ project, which teaches tenants essential IT skills and money management to help prepare them for the introduction of universal credit. The project is now being introduced across Salford. Tenants identified by Salix Homes as unemployed…
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Salix Homes takes on SmartVoice ViewPoint
Salix Homes is now using SmartVoice ViewPoint, a customer feedback system from Sinclair Voicenet, in order to get a better understanding of tenant satisfaction levels and improve services to tenants. The system is being paid for on a per-survey basis, without requiring any capital expense. Replacing the manual, paper-based surveys used in the past by…
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Salix Homes saves £30,000 with Kirona
Salix Homes has reported that it is saving around £30,000 each year following its introduction of a mobile working system from Kirona, combined with a new housing management system from Northgate. Salix Homes’ six housing inspectors were given Motion CL 900 tablet devices and so could start their day by picking up their work on…
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