Salford-based Salix Homes is set to improve customer service with its planned adoption early this year of First Adapt’s 100 Questions Knowledge Map system. This works on a question and answer basis by taking the questions most often asked by tenants and turning them into a series of highly visual and intuitive knowledge maps. With…
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Salix Homes
Salix Homes’ 5-year deal with Northgate
Salix Homes has formed a five-year partnership with Northgate Public Services to support its community regeneration and targeted neighbourhood strategies for its 10,600 homes across Salford. The ALMO for Salford City Council is implementing a Keystone asset management system alongside a new Northgate Integrated Housing solution as part of its wider ICT strategy. Rob Wakefield,…
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