Sandwell Homes, an ALMO with 29,000 properties in the West Midlands, has just passed its first annual surveillance audit from Bureau Veritas for the internationally-recognised ISO 20000 certification it achieved last June with the help of Public IT. The audit provides external verification of the quality of the processes Sandwell Homes uses to provide IT…
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Sandwell Homes
On best behaviour at Sandwell Homes
Sandwell Homes expects to improve its management of anti-social behaviour incidents using software from Tagish. The ALMO, which manages around 115,000 properties on behalf of Sandwell Metropolitan Borough Council in the West Midlands, had no automated system to track and retain ASB data. A variety of Sandwell Homes staff needed access to the ASB data,…
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