Shian Housing Association is now using an M-Files electronic document management (EDM) system in conjunction with its OmniLedger Pyramid housing management system to reduce its reliance on paper-based documents. Leslie Laniyan, managing director, Shian Housing Association, said, “We maintain a detailed record of anything related to our properties and tenants. This includes maintenance work, invoices,…
OmniLedger & M-Files paper cuts at Shian HousingRead More →
Shian Housing
Shian Housing cuts arrears with Omniledger texts
Following the implementation of Omniledger’s Pyramid Messenger powered by Deeplake’s Communication Manager, Shian Housing Association has improved its tenants’ responses to arrears management communications, resulting in a reduction in overall arrears. Indran Thavendra, finance director, Shian Housing Association, said, “The majority of our tenants use a mobile phone every day so we wanted a solution…
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Shian Housing turns filing cabinets into treadmills with Invu
Shian Housing Association completed the implementation in February 2012 of a new document management system from Invu in order to speed up its invoicing processes and give staff faster access to documentation and information. As an ancillary benefit, Shian’s two dedicated filing storage rooms were freed up and have now been converted into a staff…
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