Kevin Connell, Southern Housing Group’s IT director, has been named in the 2015 ‘CIO Top 100’ announced by CIO UK magazine in April. The CIO Top 100 list recognises the most transformative CIOs in the UK, demonstrating how they are initiating and leading technology-enabled business transformation within their organisations. Connell is leading Southern Housing’s IT…
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Southern Housing Group
Scheduling success for Southern Housing with Oneserve
Southern Maintenance Services, part of Southern Housing Group, is using Oneserve to schedule and manage maintenance appointments by ensuring that its staff are in the right place, at the right time, and with the right skills to complete each repair. Southern Maintenance Services was created to bring previously outsourced works back in-house at Southern Housing…
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Southern Housing hires new customer services director
Southern Housing Group has appointed Chris Harris as its new group customer services director. Harris has worked for a number of G15 housing providers, including Catalyst Housing and most recently Genesis Housing Group where he launched service improvement projects around performance and culture. He will lead the customer services directorate at SHG, with a strong…
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Inquilab partners with Southern Housing for financial inclusion
As the winner of a competitive tendering process, Southern Housing Group is now delivering its financial skills programme to some of Inquilab’s tenants in London over the next 15 months. The programme has so far seen many tenants benefit from the service, which educates them about effective ways to manage their money, especially those people…
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Coactiva prepares Southern Housing for universal credit
Southern Housing Group is using Coactiva’s data collection and analysis services to identify which households in its 25,000 properties are most at risk from next year’s planned introduction of universal credit. Before Coactiva’s involvement, SHG had already sent its information relating to ‘number of bedrooms’ to each local authority within its stock areas, but SHG…
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Southern Housing boosts its network with HSO
Southern Housing Group has switched its network to managed service provider HSO in order to cope with growing data volumes, support voice calls over the network and deliver high-definition video conferencing. SHG was obliged to send out its complex project specifications to tender to comply with procurement requirements, bringing in a third-party IT consultant to…
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