Sovereign Housing has recently started a digital transformation strategy based on PowerObjects’ deployment of Microsoft 365. Sovereign’s business case for digital transformation was built on three pillars. The first was around the strategic direction and aspirations Sovereign had for a modern technology platform to better serve its tenants, the second was a better understanding of…
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Sovereign Housing
Sovereign’s £1.3m Dynamics project with HCL PowerObjects
Sovereign Housing Association has chosen HCL PowerObjects for a £1.3 million Microsoft Dynamics 365 project to link its customer contact, tenancy management and home ownership teams together on a single system. Dynamics will be rolled out incrementally across Sovereign during the next two years. At the moment, Sovereign’s various teams each need to use a…
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Sovereign’s enterprise GIS
Geographic Information System (GIS) technology has been transforming how we do things here at Sovereign Housing over the past four years, bringing data to life and influencing our future strategy as well as our day-to-day work. Following a recent merger with Spectrum Housing Group, we’re now one of the largest housing providers in the country…
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Sovereign takes control with ROCC
Sovereign Housing Association has selected ROCC’s Uniclass system to optimise its repairs and maintenance service while driving down costs by over £500,000 per year. The new system is part of Spine, Sovereign’s Property Information Network Environment, which is a five-year project to rebuild and refine the complexity of Sovereign’s property services’ IT system, processes and…
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Sovereign’s best-ever arrears with Rentsense
Mobysoft’s Rentsense software has helped Sovereign Housing Association to achieve its lowest-ever arrears figures of 1.7 per cent, resulting in more than £500,000 of additional rental income. Rentsense is an analytical tool that predicts which tenants are most likely to fall behind with their rent. This helped Sovereign focus its efforts where they would have…
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Sovereign brings repairs in-house
Sovereign Housing is bringing all of its repairs service in-house, using software from ROCC and Kirona. While the majority of repairs for Sovereign’s 38,000-homes were already delivered by Sovereign Response, its in-house repairs team, this service has now been extended to its 8,000 homes across Hampshire from October 2016. With reduced costs and increased productivity,…
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