Liquid Voice has been working with Spelthorne Borough Council as part of a project to reduce call volumes, increase the responsiveness of contact centre staff and cut costs through better staff utilisation and fewer expensive third-party contracts. For the first phase of the project, Spelthorne brought in Liquid Voice to deliver an IP-based call recording…
Spelthorne cuts calls by a third with Liquid VoiceRead More →
Footer
Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing
Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.
Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.
