Swan Housing Association has implemented Element3 Software’s myHA online tenant portal for real-time repairs, rents, statements, housing officer access and a range of additional housing services. Taking Swan’s existing self-service portal, the myHA framework has been integrated to provide a suite of online features for both tenants and housing officers. Using myHA, tenants can log…
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Swan Housing Association
Swan Housing reports 40% invoicing increase with Soprano
Swan Housing Group has reported that its implementation of a purchase-to-pay procurement system from Soprano Solutions had resulted in a 40 per cent increase in the number of invoices being processed without any increase in finance staff. The Soprano system delivers real-time and online budget management and commitment reporting to allow Swan Housing’s budget holders…
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Swan’s 5-year deal with Network Resource Group
Swan Housing Group has awarded a five-year outsourced IT support contract to Network Resource Group. The decision to fully outsource Swan’s ICT services to NRG, including support, IP telephony and managed WAN provision, follows a competitive tender process that defined affordability, scalability, service levels and environmental responsibility as the main criteria. The five-year contract will…
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Swan consolidates with MidlandHR
Swan Housing Group is consolidating its HR and employee self-service systems onto a single system from MidlandHR as part of a five-year contract that includes outsourced payroll services. MidlandHR’s iTrent system is a single platform for HR, payroll, talent management and workforce planning. Geoff Weedon, head of ICT, Swan Housing Group, said, “Our previous HR…
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Swan Housing’s 7-year deal with Capita Support
Capita Software Services has been chosen by Swan Housing Group to provide its web-based Capita Support application to give its service users personalised and instant access to housing and support services. The seven-year contract with Capita will enable Swan Housing to give its users access to an end-to-end housing service, including support with the assessment…
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