In 2024, Teign Housing needs to be working predictively by using AI, rather than focusing solely on what has already happened. That’s exactly what Housing Insight is doing, which is one of the reasons we chose to work with the software provider. Teign Housing brought in Housing Insight because we needed better engagement with our…
Using AI to connect past and futureRead More →
Teign Housing
Teign Housing appoints Cadcorp for cloud-based GIS
Teign Housing has chosen Cadcorp for its cloud-based Cadcorp SIS geographic information system and associated training. SIS Desktop will be used for creating and preparing geographic information and SIS WebMap for sharing maps and business data across the intranet, internet and mobile devices. SIS WebMap includes Cadcorp Local Knowledge to return answers to questions about…
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Mobysoft’s income maximisation at Teign Housing
Teign Housing has been using Mobysoft’s ‘income maximisation’ service as an adjunct to its continuing use of the software provider’s RentSense software. The housing provider originally installed RentSense in 2019 but was hesitant about renewing it after 12 months owing to some initial data-feed problems from Teign Housing’s new housing management system into RentSense. Amanda…
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Teign Housing moves to Civica Cx for housing & assets
Teign Housing has gone live with Civica Cx as its new web-based housing and asset management platform to drive its digital agenda. Civica Cx will cover a large number of areas across Teign Housing’s operations including contacts and assets, CRM and communications, arrears and voids management, repairs and planned maintenance, servicing and inspections, complaints and…
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Teign Housing takes Civica for housing & asset management
Teign Housing has chosen Civica’s Housing Cx and Keystone asset management software to manage its property assets and improve customer service. Via implementing a web-based system with CRM, housing and asset management, Teign expects to enhance customer service by delivering a complete view of both its tenants and their properties, including on mobile devices. Karen…
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Incom & ShoreTel improve Teign Housing customer services
Teign Housing Association has deployed ShoreTel unified communications from Incom Business Systems as part of its plan to improve its customer service experience. Comprising the ShoreTel unified communications platform and enterprise contact centre software, Incom’s solution is intended to enable the housing provider to integrate all of its main business applications in order to achieve…
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