The digital transformation of Thirteen Group’s housing repairs service with ROCC has saved the housing provider over £500,000 and increased its ‘first-time fixes’ to more than 98 per cent of jobs. Thirteen decided to implement a new repairs system after suffering from problems and outages with its existing gas servicing and repairs division, opting for…
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Thirteen
ROCC’s Uniclass rolled out across Thirteen
ROCC has completed the first phase of the rollout of its Uniclass repairs and maintenance software at Thirteen Group, initially covering responsive repairs for the housing provider’s 34,000 properties. The second phase of the project, due to be completed by March 2018, will see Uniclass used for day-to-day cyclical works. With the aim of fostering…
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Thirteen selects Kirona’s field service management software
Thirteen Group has selected field service management software from Kirona to improve its repairs and maintenance service for its 70,000 tenants. Thirteen is implementing Kirona’s Job Manager and Dynamic Resource Scheduling software to improve its visibility of appointments and communication with field-based operatives. Dynamic Resource Scheduling allows operatives to see calendars in greater detail to…
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Spatial analytics with Esri GIS
Following its recent customer conference, Esri has reported how three of its customers, Aster, GreenSquare and Thirteen, are using GIS and spatial analytics in their housing operations. Aster’s asset register Aster Group is making use of GIS to manage and comply with asset register regulations. By loading the necessary data into a GIS app from…
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