Clixifix has announced that Believe Housing, Metropolitan Thames Valley Housing and Trafford Housing Trust are now using its defects and repairs digital platform to fix tenants’ problems faster and more efficiently through seamless communications between tenants, housing providers and contractors. Maureen Haley, development project support, Believe Housing, said, “Before we started working with Clixifix, queries…
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Trafford Housing Trust
Trafford Housing consolidates IT services with Capita
Capita’s software services business has won a seven-year contract to provide Trafford Housing Trust with its full OpenHousing software suite, which includes modules such as housing management and property development through to maintenance and asset management. The contract will enable Trafford Housing to have a single repository for all data about its properties and customers,…
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What can housing learn about IT from football?
This article is an abridged version of Martin Gardner’s (CEO, Trafford Housing Trust) regular blog, in this instance written just before he was due on stage to speak at the Housing Technology 2013 conference in February. Blog readers will know that I work in social housing and many of you know I follow a certain…
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Dumb and dumber
From: Matthew Gardiner, Chief executive, Trafford Housing Trust Sir – Technology is always on the move. I remember running the IT function for a CEO who made it a badge of honour to leave untouched the PC we had given him. Another 20 years on and I don’t know of a self-respecting CEO who doesn’t…
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Metronet wireless network at Trafford Housing
Metronet has taken over Trafford Housing Trust’s networking provision after the failure of the housing provider’s incumbent fibre providers to transfer connectivity to its new offices, despite months of planning, leaving it without any internet or telephony services. Bob Dodds, business support manager, Trafford Housing Trust, said, “I remembered seeing a story in which Metronet…
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Trafford cuts rent arrears with mobysoft
Trafford Housing Trust has reduced rent arrears and improved income recovery staff productivity by 25% following the introduction of business intelligence software from Mobysoft. The new system focuses on distinguishing between technical and genuine rent arrears and in doing so, saves one day per week for each income officer. A technical arrear occurs when a…
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