As part of its channel-shift strategy, Two Castles Housing Association has implemented Capita’s OpenAccess self-service portal to offer tenants online and anytime access to frequently-used services such as making payments, reporting repairs and updating contact details and preferences. Chris Sowiak, assistant IT manager, Two Castles Housing Association, said, “We are very impressed with the success…
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Two Castles Housing
Two Castles’ IoT fuel-poverty project with Capita
Two Castles Housing Association has formed a partnership with Capita to install smart sensor monitoring equipment to capture and analyse household data such as air quality, temperature and humidity. The project is said to be one of the first of its kind for the housing sector and will help tackle overheating and fuel poverty, as…
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