Vale of Aylesbury Housing Trust has completed the implementation of Mobysoft’s RentSense arrears software, resulting in an almost-immediate cut of £65,000 in arrears and a substantial reduction in its income officers’ caseloads. Before the implementation of RentSense, the housing provider was generating a weekly yet often incorrect report from its housing management system, leading to…
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Vale of Aylesbury Housing Trust
Vale of Aylesbury workers safer with Connexion2
Vale of Aylesbury Housing Trust is the first to adopt Connexion2’s Identicom Series 8 lone worker devices. The new devices are in the form of an ID badge and enable staff working in potentially dangerous situations or locations to discreetly raise an alarm if needed. The Identicom devices were bought as part of the company’s…
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Walsall Housing and Vale of Aylesbury gain NCC accreditation
Walsall Housing Group and Vale of Aylesbury Housing Trust have both been award the National Computing Centre’s IT Department Accreditation (ITDA). The ITDA is a business improvement programme which examines an IT department’s performance against over 100 common controls, enabling the department to compare and understand its own strengths and weaknesses and make improvements if…
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To share or not to share
Shared services have been growing in popularity over the last few years as housing providers realise that shared services allows them to either gain access to products and services that they couldn’t otherwise afford on their own or use their IT budgets more prudently by leveraging the costs savings and economies of scale inherent in…
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Sitehelpdesk cuts VAHT queries by 90%
Vale of Aylesbury Housing Trust has reduced its outstanding IT helpdesk queries by almost 90 per cent following the introduction of Sitehelpdesk.com. Until just over a year ago, VAHT was using an Access database developed in-house to log and track support calls to its IT department. But as VAHT grew, the database’s lack of sophistication…
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Vale of Aylesbury gets off stock-free
In partnership with 1st Touch and Buildbase, Vale of Aylesbury Housing Trust has got rid of its in-house warehouse and moved to only carrying imprest stock on its vans, significantly reducing its running costs. Buildbase, the builders’ merchants, is providing the necessary stock and 1st Touch is supplying the mobile workforce solution to support the…
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