West Kent Housing has signed a £830,000 deal over seven years with Civica for its cloud-based Cx Housing, Asset Management and Contractor Workforce software. The all-in-one housing platform will replace West Kent Housing’s numerous business applications and spreadsheets with a single cloud system to give one source of data, improved automation and up-to-the-minute reporting. The…
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West Kent Housing
Asbestos alerts for West Kent with NDL & BlackBerry
West Kent Housing Association has a developed a dedicated asbestos register ‘app’ for its BlackBerry smartphones using software from NDL. The awiMX platform from NDL enabled West Kent to develop the app in just one week using its existing in-house IT resources. Many of West Kent’s properties were built in the 1970s and 80s, with…
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Sovereign chosen for West Kent customer access strategy
West Kent Housing Association has been working with Sovereign Business Integration to develop and deliver an ‘It’s Your Call’ customer access strategy as well as developing a three-year ICT plan. Deborah White, housing and communities director, West Kent Housing Association, said, “Opening up alternative communication channels with our customers is important – although around 80…
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