Worcester Community Housing has developed its own customer involvement software, known internally as ‘Rewards’, to incentivise its tenants to get involved in surveys and help improve housing services. The software has since been enhanced further by Clearview Systems and is available as a commercial product. WCH will be discussing ‘Rewards’ at the Housing Technology 2013…
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Worcester Community Housing
Peoplesafe lone working at Rooftop and Worcester Community
Peoplesafe has won three-year contracts with Worcester Community Housing and Rooftop Housing Group to provide Identicom devices for lone workers’ safety at a reported cost of less than one pound a day per user. Disguised as identity card holders, Peoplesafe’s Identicom devices allow workers to perform a ‘safe and well’ check and has a red…
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Clearview signs five new customers
Severnside Housing, Worcester Community Housing, Port of Leith HA, Acclaim Group and Raglan Housing have all announced that they have begun the implementation of Clearview Systems’ performance management software. Shrewsbury-based Severnside Housing is implementing the full suite of Clearview software, including integration with its IBS housing management system around KPIs, repairs, voids and rent arrears….
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New voice for Worcester
Worcester Community Housing has embarked on a £50 million, six-year programme of improved efficiency and better service delivery, encompassing considerable spending on property, resources, infrastructure and technology. To achieve its goals, Worcester Community Housing recognised the importance of developing a highly-skilled, mobile and responsive workforce, supported by an IT and communication infrastructure that could support…
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