Your Homes Newcastle is using Mobysoft’s RentSense software to reduce arrears and help it deal with the remote-working aspects of the pandemic as well as cope with a surge of new benefits claimants. Christopher Todd, senior manager for income advice and collection, Your Homes Newcastle, said, “RentSense has helped us mitigate the effects of universal…
RentSense eases YHN’s lockdownRead More →
Your Homes Newcastle
YHN trials Mobotix thermal imaging & fire prevention from OpenView
Your Homes Newcastle is taking an innovative approach to fire safety with a pilot project using thermal imaging cameras. YHN has installed Mobotix thermal-imaging cameras in three of its 45 multi-storey blocks across Newcastle in a trial partnership with OpenView Security Solutions. The project involves the installation of Mobotix thermal cameras in bin-chute rooms to…
YHN trials Mobotix thermal imaging & fire prevention from OpenViewRead More →
How Agile built success at Your Homes Newcastle
Adopting the principles encompassed by the Agile business philosophy has helped Your Homes Newcastle improve productivity, create a more positive culture and speed up delivery times, explains Geof Ellingham, the organisation’s former head of IT and now director of the Agile Business Consortium. By way of background, Your Homes Newcastle is responsible for managing homes…
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Omfax signs Your Homes Newcastle and South Tyneside Homes
Omfax has been chosen by Your Homes Newcastle which is implementing Keyfax InterView, Repairs Diagnostic and Keyfax Repairs Online, all of which are intended to enhance customer satisfaction by improving the accuracy and consistency of repairs ordering and offering tenants the choice of self-service. At the same time, South Tyneside Homes has now bought Omfax’s…
Omfax signs Your Homes Newcastle and South Tyneside HomesRead More →
Insights into mobile with YHN
Having acknowledged a need to adapt to changing technologies in housing management, Your Homes Newcastle, an ALMO set up by Newcastle City Council to manage its council homes, launched its mobile working pilot. YHN’s Geof Ellingham, head of IT, and Karen Hedley, operational support officer, share the benefits and challenges of the pilot so far….
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Your Homes to save £1.1m with NDL
Your Homes Newcastle, an ALMO for Newcastle City Council, is using NDL for its first mobile working project, starting with 100 employees who run its concierge services. This is part of a wider plan by Your Homes to introduce mobile working across all of its operations. The concierge services of the first housing blocks will…
Your Homes to save £1.1m with NDLRead More →
