As we cover in our feature article in this issue, low-code (or even no-code) software promises to bridge the gap between housing providers’ business users’ desire to develop new tools for, say, tenant services, mobile working or straight-through operational processes, and the time and resource limitations of their IT departments.
There is much to commend the adoption of low-code software in terms of speed from initial idea to live implementation, direct execution by those people closest to a proposed project and, in most instances, lower upfront costs and project risk.
At the same time, IT teams should be understandably cautious about the adoption of what was sometimes known as ‘shadow IT’ and its impact on corporate policies around, for example, security and data protection, as well as the roadmap for integrating low-code projects with their wider business applications – after all, nobody wants yet more isolated data silos.
