Just published: Housing Technology Guide to CRM & Omni-Channel Communications

We have just published the fourth in our series of guides, the Housing Technology Guide to CRM & Omni-Channel Communications, with support from Aareon UK.

Topics covered include embracing the digital customer experience; driving digital transformation with better UX; retail, shopping and tenants’ omni-channel experience; and Wiltshire Council’s Aareon 360 Customer Portal.

Our guides deliver in-depth coverage of a specific technology or business area relevant to the social housing sector. You can also download our three other guides: Housing Technology Guide to Digital Transformation, Business Intelligence & Analytics and Artificial Intelligence & Machine Learning.

Find out more about the new Housing Technology Guide to CRM & Omni-Channel Communications and order your free copy here.

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Footer

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing