Kingdom Housing won the silver award in the cyber-security category of the inaugural Housing Technology 2024 awards, with its foundation of using AI, automation and IT standards.
Kingdom Housing’s security strategy focused on:
- Strategic risk management;
- Leveraging cloud solutions from world-class IT security providers;
- Managing compliance with NCSC guidelines and ISO standards;
- Innovative security practices using AI to reduce threats and reactive work;
- Formation of an operations team, with continuous reviews of systems and practices;
- Collaborating and leading the way with our suppliers and streamlining security;
- Fostering a security-conscious culture at Kingdom;
- Driving staff awareness using training and campaigns.
Winning Housing Technology’s silver award for cyber security is a tremendous achievement, given how many housing providers there are in the UK. Security is knowing your home and all of its assets inside-out, hence we’ve taken a ‘belts and braces’ approach when it comes to security.
Threats are ever-changing and tying in intelligent systems helps us to manage our risks better. Our commitment to keeping our systems accessible, secure and compliant for our customers and our colleagues guides the work we do and helps us to deliver an exceptional digital customer experience around the clock.
Shamsu Rahman is a digital security and infrastructure specialist at Kingdom Housing. The housing provider won the silver award in the cyber-security category of the inaugural Housing Technology 2024 awards.