Manningham Housing Association has launched a WhatsApp bot to boost around-the-clock assistance for its tenants.
The application is designed to answer common questions relating to MHA’s services including rent payments, repair requests and other tenant support via a real-time automated conversational experience.
Carolina Padovezi de Oliveira, corporate project manager, Manningham Housing, said, “The launch of our WhatsApp bot is part of our ongoing efforts to improve our digital services and make it easier for tenants to interact us.”
