Metropolitan Thames Valley Housing is now using Semarchy’s xDM platform for intelligent master data management to offer better services to its tenants and meet government regulations.
MTVH used a proof-of-concept for the first phase of its Semarchy implementation. The PoC addressed the housing provider’s need to have a definitive view of its contractual obligations in terms of fire risk assessments to meet government regulations, using data from across its various operations.
After the success of Semarchy’s PoC, MTVH now plans to use xDM for out-of-hours property services, estate management (such as tree surgery) and supplier oversight of statutory repairs.