Bromsgrove District Housing Trust (BDHT) is set to implement Mobysoft’s RepairSense software alongside its existing deployment of the software provider’s RentSense income collection software.
RepairSense is an AI-powered predictive analytics tool designed to help housing providers optimise the management of their repairs through greater productivity of the repairs operatives, cutting down on multiple visits to tenants’ homes and focusing on the longevity of the completed jobs.
Jeanette Matthews, head of customer delivery, BDHT, said, “One of the main objectives of implementing RepairSense is to let us identify jobs that might need multiple visits from our repairs team. By identifying those properties in real-time, RepairSense enables our planners and front-line operatives to be proactive and focus on the sustainability of the repair, reducing the number of repeat visits needed.”