NB Housing is now the first housing provider in Northern Ireland to provide a text messaging service for tenants, based on a combined solution from Deeplake Communications and Omniledger.
Launched this summer, the integration of Deeplake’s Communications Manager with Omniledger’s Pyramid housing management system gives tenants a quick and easy method of communicating with NB Housing and promotes self-service in areas such as rent accounts, repairs, payments and satisfaction surveys.