North & East Housing has signed a four-year contract for Civica’s cloud-based Cx Housing platform.
Cx Housing and Civica’s Keystone asset management platform will be used to create a single view of North & East Housing’s tenant and property information, including inventory breakdowns, repairs management and maintenance programme scheduling. The software will also streamline the data for better management reporting, more intelligent insights and external regulatory compliance.
Vincent Keenan, CEO, North & East Housing, said, “Civica Cx Housing will be our key tool in driving productivity and efficiency within North & East. It will enable us to consolidate and automate our processes and procedures, allow the tracking and achievement of operational objectives and, ultimately, help us achieve the core goals within our strategic plan.”