Onward Homes has selected Mobysoft’s RentSense software to help its income teams manage their arrears workloads and support tenants in their transition to universal credit.
Robert Davies, income and financial inclusion manager, Onward Homes, said, “We decided to buy RentSense due to an increase in our rent arrears due to the impact of welfare reform and the expansion of universal credit.
“We spoke to a number of RentSense users who provided positive testimonies and data to illustrate the impact they experienced when RentSense was used to combat arrears. What’s more, the early analysis work that Mobysoft did with us clearly demonstrated the effect that it will have on our performance and capacity.”
