Peaks & Plains Housing Trust has built its own iPhone and iPad app for tenants, giving them access to the latest information about their account, whether that’s finding out when their repairs appointment is or how much their next rent payment will be. It also allows them to report repairs or anti-social behaviour.
Following specialist training, the app was developed completely in-house by a member of Peaks and Plains’ IT department. The app can also be easily customised for other housing providers.
Simon Penaluna, assistant director of IT, Peaks & Plains Housing Trust, said, “We wanted to offer our tenants an app but we couldn’t find one that would suit their needs, so we developed one ourselves! The app has now been launched on iTunes and we’re planning to develop an Android version for other smartphone users soon.”