MHS Homes’ decision to move its entire operations, from multiple locations across Kent into a single, purpose-built head office in Chatham, was an ideal opportunity to review and restructure its operations, in particular the ICT infrastructure. MHS Homes was formed in 1990 and is now Kent’s largest independent landlord with 7500 homes in the Medway…
Roaming access for MHS HomesRead More →
001 - January 2008
Don’t file it – scan it
Although we often hear of schemes to reduce the environmental impact of paper, less tends to be said about the cost of handling it. The introduction of electronic systems for handling documents, records and emails has triggered surveys which reveal some alarming facts, such as 90 per cent of business information still exists on paper,…
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No more paperwork at Erimus Housing
Erimus Housing has extended its automated work scheduling system to its gas servicing team. The Middlesborough-based RSL, which manages 13,200 properties, reviewed its system for gas servicing schedules. Each appointment needed considerable paperwork, resulting in an error-prone and time-consuming process for even straightforward jobs. The process became more complex when handling lack of access to…
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Banging the drum for geographic information systems
Drum Housing Association has integrated geographic information with its housing management system, resulting in organisation-wide improvements in information access and productivity. Drum Housing Group was formed in 1997 from East Hampshire Housing Association and Hangras Housing Association. Drum Housing Association was formed in 2002 after consolidation into a single RSL and now owns or manages…
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Intranet means extra star for South Liverpool Housing
South Liverpool Housing Group has jumped from a zero-star rating with ‘uncertain prospects for improvement’ to two stars and a promising future, with the organisation’s new intranet playing a pivotal role in the transformation. SLH received a zero-star rating from the Audit Commission against a background of merger rumours which led to a lack of…
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Intelligent technology closes gap with the private sector
While the concept of intelligent shared buildings and mobile working is becoming common in the private sector, the public sector is struggling to keep up. It was estimated in 2007 that there were properties worth £220 billion and almost 6 million workers in the UK public sector. Furthermore, by 2009 there will be 16 million…
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