Elmbridge Housing Trust and Richmond upon Thames Churches Housing Trust, operating as Paragon Community Housing Group, have benefited significantly from implementing a shared services approach to IT, including an estimated joint saving of £330,000 per year. Of course, as with any partnership, there are challenges, for example, cultural differences and the decision about which ICT…
Making shared services workRead More →
003 - May 2008
New caretaker service for Broomfield
As part of a joint initiative with Broomfield Housing Association, Calida has launched CAL-Environment to monitor, report and manage caretaker and estate warden services. With 100 caretakers and more than 13,000 properties, Broomfield needed a solution that could improve the efficiency and productivity of their operatives, provide real-time information reporting and accurately account for service…
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New market town printed in 3-D
The planning and consultation processes for the development of Sherford, a new market town of 5500 new houses on the outskirts of Plymouth, has been helped by a new three-dimensional printing process from Bluesky. The three-dimensional model of Sherford was created by combining GeoPerspectives aerial photography and ground measurements to produce a 3D simulation of…
New market town printed in 3-DRead More →
Coping with anti-social behaviour
The range of responsibilities of social housing providers for handling and managing neighbourhood issues has broadened considerably in recent years. In particular, the focus on anti-social behaviour highlights how the relationship between landlord and tenant is changing; there is an ongoing pressure to remove barriers between departments and to provide ‘joined up’ services. Service providers…
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Satellite tracking for Luminus vans
The entire fleet of over 150 vans and minibuses at Luminus Housing have been fitted with web-based satellite tracking to improve utilisation and security. Since Luminus’ adoption of the Masternaut tracking service in January 2008, productivity has risen by 10 to 15 per cent and managers have better real-time and historic information about vehicle location,…
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Knowsley and Halton sign with Covalent
Covalent has been busy lately, with Knowsley Housing Trust and Halton Housing Trust both rolling out its corporate performance management system in a bid to consolidate their reporting systems and KPI tools. KHT needed to bring together performance information, corporate plans, action plans and risk management information from disparate applications into one coherent system, enabling…
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