Consultancies and systems integrators are widely used by social housing organisations for both business transformation projects and tactical IT initiatives. Housing Technology interviewed a panel of experts from organisations specialising in the housing sector about the merits of consultants and systems integrators, and how best to use them. First of all, it is instructive to…
Is your consultant really necessary?Read More →
006 - November 2008
Helena Partnerships EPC-compliant with Documotive
Helena Partnerships has just installed new software from Documotive to ensure it complies with the requirement for Energy Performance Certificates which came into effect at the beginning of October. Documotive’s mobile EPC Surveys system lets on-site surveyors enter data into PDAs which instantly generate an energy performance rating for each property, removing the need for…
Helena Partnerships EPC-compliant with DocumotiveRead More →
Calling Wakefield and District Housing
Wakefield and District Housing has just spent £450,000 on improving its call centre with a system from Calyx to increase the speed and efficiency with which tenants’ queries are handled. Lee Sugden, IT services director, Wakefield and District Housing, said, “Our existing call centre could do the job, but the costs had become prohibitive, and…
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Clear view of inspections for Evesham and Pershore
Evesham and Pershore Housing Association achieved a three-star rating with excellent prospects for improvement from the Audit Commission in September 2008, in part due to its use of performance management software from Clearview. Ian Hughes, chief executive, EPHA, said, “Clearview played a significant role in helping Rooftop [EPHA’s parent organisation] to achieve an excellent outcome…
Clear view of inspections for Evesham and PershoreRead More →
Signposting the future
Signpost Housing Association has implemented text messaging for communications with its maintenance teams in the field. Dorset-based Signpost realised the importance of communicating quickly and cheaply with its 250-strong team of maintenance and repairs workers, all of whom are issued with mobile phones. At first, SMS messages were sent by members of Signpost’s office-based services…
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Confused about green IT?
IT staff are unsure of the implications of green IT and where to invest their technology budgets, according to the research organisation Gartner. Rakesh Kumar, research VP, Gartner, said, “The IT industry is saturated with green IT talk. Conferences, presentations and consultants are springing up to give guidance and advice on a range of issues…
Confused about green IT?Read More →
