We have had a fantastic response to our launch of the Housing Technology Standards Board (HTSB) in the last issue, with over 50 housing organisations expressing their interest in helping to create some independent, industry-wide technology standards. We are therefore delighted to announce that the first HTSB meeting will be on 8 April at Circle…
Editor’s notes: Housing Technology Standards Board – launch eventRead More →
008 - March 2009
Mobile works for Trafford Housing
Trafford Housing Trust has just revealed the impact of its decision to adopt mobile working, reporting almost 100 per cent levels of satisfaction across a range of maintenance and repairs criteria for its tenants. After the introduction of Sybase’s iAnywhere M-Business and Civica’s Servitor job management systems, Trafford Housing revealed that customer satisfaction levels for…
Mobile works for Trafford HousingRead More →
Simplifying unified communications
The convergence of voice, video and data applications has been around for more than a decade. These days, terms such as VoIP (voice-over IP) and IP telephony are common and often over-used descriptions which do little to actually explain the benefits of an integrated, unified communications approach. The aim of this article, and those that…
Simplifying unified communicationsRead More →
Sorce portal online at Shoreline
Further to Shoreline’s communications infrastructure story, Shoreline has replaced its static intranet with Sorce’s dynamic portal system. The new intranet will integrate with Shoreline’s back-office systems, delivering information from disparate applications to one location. Shoreline is also deploying Sorce’s document management application to centralise and manage its documents. All documents will now be able to…
Sorce portal online at ShorelineRead More →
Just Housing launches virtual university
Following its launch of the Just Housing Resident Academy, which provides residents with accredited training in quality assessment, Just Housing now plans to create a web-based virtual university. Keith Simpson, business development director, Just Housing, said, “This initiative is being driven by our CEO members who see the use of technology as an effective and…
Just Housing launches virtual universityRead More →
Good communications at Shoreline
Shoreline Housing Partnership has gone live with its new communications infrastructure following the relocation of its headquarters. Before the move, Shoreline had little more than ordinary telephone extensions, making it difficult for it to meet national guidelines for call-handling efficiency or provide a seamless service to tenants. Steve Neul, head of IT, Shoreline Housing Partnership,…
Good communications at ShorelineRead More →
