Capita has developed new modules for its OpenHousing system, including additional CRM functionality, upgraded mobile services and new reporting tools. The new modules are expected to be available from October 2009. Explaining how Capita positioned its new modules against dedicated applications from other suppliers, Vanessa Parfitt, OpenHousing product team leader, Capita Software Services, said, “Our…
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011 - September 2009
North Lincolnshire Homes’ £500k deal with Aareon
North Lincolnshire Homes is set to implement new housing management and CRM systems from Aareon during an eight-month project. NLH is the result of the transfer of 10,000 homes from North Lincolnshire Council in early 2007. Having also inherited the council’s housing management system as part of the transfer, NLH wanted to replace the original…
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Capita and Civica in £10m IBS deal
Capita Software Services has retained IBS OpenSystems’ housing business following the £10m sale of IBS OpenRevenues to Civica, as ordered by the Competition Commission in June 2009. Confirmation by the Competition Commission will allow Capita to strengthen its housing business and enable Civica to add to its revenues and benefits customers. The IBS OpenSystems Revenues…
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How social are you?
Do you know your LinkedIn from your Facebook, or how often to ‘tweet’ on Twitter? Having become well established among individual consumers, social networks are now being used by all types of commercial organisations to communicate with customers, prospects and staff. Housing Technology asked a number of housing associations how they use social media and…
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Editor’s Notes: Digital Britain – are your tenants in or out?
One of the characteristics of social housing tenants is that they are more likely to be financially deprived than the general population. This means that tenants are more likely to struggle to buy computers and get connected to the internet – they are part of the ‘digitally excluded’ that the Government is trying to help…
Editor’s Notes: Digital Britain – are your tenants in or out?Read More →