City West Housing Trust has implemented an organisation-wide cultural change programme using an online assessment tool from change management consultancy SFL. 18 months ago, City West Housing Trust took over the ownership and management of 14,600 properties from Salford City Council and immediately realised it needed to implement a cultural change programme throughout its organisation…
All change at City West with SFLRead More →
014 - March 2010
Covalent signs new performance management customers
Covalent Software has signed a number of new customers for its performance management system, including Colchester Borough Homes, Colchester Borough Homes, East North East Homes, Cosmopolitan Housing Group, Liverpool Mutual Homes, the Community Gateway Association and Broxbourne Housing. Nick White, director of finance and corporate services, Colchester Borough Homes, said, “With the Tenant Services Agency…
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Clearview and Odyssey performance partnership
Odyssey Interactive and Clearview Systems have formed a technology partnership to develop a joint solution for housing performance management. Based on Odyssey’s Interact intranet system and Clearview’s performance management software, the combined solution is intended to improve service delivery by making it easier for housing providers to collate and report KPIs and performance statistics to…
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Better performance for Jephson with CorVu
Jephson Housing Group has selected the CorVu performance management system to improve performance and business planning across the group, which comprises Jephson Housing Association, Jephson Homes Housing Association and Marches Housing Association. Scott Amos, service excellence project manager, Jephson Housing Group, said, “We were looking for a performance management system that was both easy to…
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Adam Continuity raises its standards
Adam Continuity has just achieved formal business continuity accreditation for each of its three dedicated recovery sites. The business continuity and disaster recovery provider has been awarded the BS 25999 Business Continuity Management standard. This recognises the robust processes that have been implemented across the company and demonstrates its continued commitment to deliver best practice…
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Virtualisation for all?
Server virtualisation is fast becoming a universal technology, with much talk about its reliability and scalability. This overlooks the fact that it is also incredibly useful for smaller organisations, such as housing associations, and does not need much training to use it. Server virtualisation is suitable for almost every organisation that we’ve come across. There…
Virtualisation for all?Read More →
