Glasgow Housing Association has recently signed up for Streetwise, Gentoo Group’s web-based anti-social behaviour case management system. The ASB service is scheduled to go live in June 2011 as part of a three-year contract. Developed by Gentoo’s in-house team, based on their own front-line experience of ASB and the IT and business requirements of housing…
GHA takes Gentoo’s ‘Streetwise’ ASB serviceRead More →
021 - May 2011
Victory for Serengeti with £65k deal
Victory Housing Trust has completed the first six months of live operations since it launched a new CRM system from Serengeti Systems to improve its tenant call handling processes and performance. All of Victory’s staff, including its chief executive, have been trained and use Serengeti’s H-CRM system. During the first six months of live operations…
Victory for Serengeti with £65k dealRead More →
NCH’s £250,000 ROCC end-to-end repairs & maintenance contract
Following a six-month implementation, Nottingham City Homes has expanded its existing ROCC Uniclass housing repairs and maintenance system to include mobile working software from 1st Touch and automatic work scheduling software from Xmbrace, both delivered by ROCC. The new modules for responsive repairs and electrical tests have removed the need for manual scheduling processes and…
NCH’s £250,000 ROCC end-to-end repairs & maintenance contractRead More →
Cruden signs Kirona, ROCC and Xmbrace
software from Kirona, ROCC and Xmbrace. ROCC UniClass will replace Cruden’s in-house works management system for job costing, stock control and invoicing, and Xmbrace’s Opti-Time will enable dynamic job scheduling for Cruden’s work planners. As Cruden’s prime contractor, Kirona is delivering its Job Manager system for Cruden’s entire mobile workforce as well as providing managed…
Cruden signs Kirona, ROCC and XmbraceRead More →
KHT & Luminus satellite vehicle tracking with Masternaut
Following a 40-vehicle trial of Masternaut’s web-based tracking tool, Knowsley Housing Trust has now deployed Masternaut across its full fleet of 150 vans. KHT reports a 15 per cent improvement in times for its responsive repairs and a 5 per cent reduction in ‘no access’ rates. The Masternaut service gives KHT immediate access to real-time…
KHT & Luminus satellite vehicle tracking with MasternautRead More →
Newport City Homes spends £350k with ROCC
As part of Newport City Homes’ ongoing IT development following the transfer of Newport City Council’s stock of 10,000 properties, it has completed the deployment of ROCC’s Uniclass repairs and maintenance system to support a five-year housing investment programme. The project took seven months and is reported to have cost in the region of £350,000….
Newport City Homes spends £350k with ROCCRead More →
