Aire Valley Homes, an ALMO working on behalf of Leeds City Council, is now using Arena’s Tracker suite of software to measure and improve its engagement with its 18,000 tenants. Ian Montgomery, customer involvement manager, Aire Valley Homes, said, “Prior to using Tracker, we were manually updating complicated standalone Excel spreadsheets to record our interactions…
Better tenant engagement with Arena’s Tracker at Aire ValleyRead More →
025 - January 2012
Hanover Housing upgrades to Access SelectHR
Hanover Housing Association, which supports over 30,000 residents across England and Wales and employs more than 1,000 staff, is upgrading it HR and personnel system to SelectHR from Access. Christine Armstrong, head of HR, Hanover Housing Association, said, “SelectHR allows us to hold all employee details in one place, and the self-service functionality has a…
Hanover Housing upgrades to Access SelectHRRead More →
JMC IT makes new housing appointment
JMC IT has appointed John Blackburn as its senior technical architect to support the technology provider’s work with some of the North West’s largest housing providers, including Mosscare Housing and Harvest Housing. Blackburn joins JMC IT from CNT where he spent over 15 years working on IT and telephony systems for housing providers. Andrew Burgess,…
JMC IT makes new housing appointmentRead More →
Digital inclusion at Peaks & Plains with Sigma Consulting
Peaks & Plains Housing Trust has just started a digital inclusion programme for its tenants with help from Sigma Consulting Solutions. The programme, which is being run free of charge by Sigma, is in response to Race Online 2012’s initiative ‘to make the UK the first nation in the world where everyone can use the…
Digital inclusion at Peaks & Plains with Sigma ConsultingRead More →
CarelineUK, Cirrus & Tunstall join NHC
The Northern Housing Consortium has added telecare and telehealth providers CarelineUK, Cirrus and Tunstall Healthcare as suppliers to its national ‘assisted living’ framework. Nicola Hewell, procurement and contracts manager, National Housing Consortium, said, “Assistive technologies are vital in allowing people to live with dignity, security and independence. Our assisted living framework allows our members to…
CarelineUK, Cirrus & Tunstall join NHCRead More →
Walsall Housing and Vale of Aylesbury gain NCC accreditation
Walsall Housing Group and Vale of Aylesbury Housing Trust have both been award the National Computing Centre’s IT Department Accreditation (ITDA). The ITDA is a business improvement programme which examines an IT department’s performance against over 100 common controls, enabling the department to compare and understand its own strengths and weaknesses and make improvements if…
Walsall Housing and Vale of Aylesbury gain NCC accreditationRead More →
