Glasgow Housing Association has launched a new mobile website for tenants to use via their smartphones, claiming that it’s the first of its kind in Scotland. The new service lets tenants report repairs and instances of anti-social behaviour, search for properties through GHA’s choice-based letting system and access the latest GHA news. The service is…
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029 - September 2012
Orchard announces new resident involvement customers
Aspire Housing, Coast and Country Housing and South Liverpool Homes are all set to go live over the next few months with Orchard Information Systems’ resident involvement (RI) module which was jointly developed by the housing providers working collaboratively with Orchard’s staff. The RI module is an extension of Orchard’s main housing management system. SLH…
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Welfare reform – Taking credit where it’s due
With just over a year until universal credit and its associated welfare reforms are expected to be introduced, Housing Technology gauged the housing sector’s opinion on the likely results of this massive change to finance in social housing and its IT impacts. The planned introduction of universal credit will have a very direct impact on…
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Assisted working added to Wheatley scheduling software
Wheatley Associates has improved the ‘team jobs’ scheduling function in its Grasp mobile workforce scheduling system with the addition of a new ‘assisted working’ capability that delivers the flexibility needed to handle the variety of collaborative, team-working scenarios needed by housing repairs and maintenance operations. The new assisted working functionality allows jobs to be marked…
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TVHA lone-workers get Connexion2 devices
Thames Valley Housing Association has given almost 100 Identicom lone worker devices from Connexion2 to its accommodation officers, revenue teams and neighbourhood staff as well as other occasional lone workers. The ACPO-accredited Identicom device looks like a standard identity card holder for easy wear, discreet use and peace of mind for staff working outside close…
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MWL’s Mavis mobile working wins at Pennaf Housing
Pennaf Housing Group has just commissioned the second phase of development for MWL Systems’ Mavis mobile works order management system, with the new development expected to go live in September 2012. The existing Mavis system, which manages, schedules and tracks property works orders, will be extended to include regulatory compliance elements such as health and…
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