Cestria Community Housing has just launched its own app to give its tenants access to a range of services via their smartphones. The app cost only £2,500 to develop, with on-going costs of just £150 per year. The app, which is free to download on iPhone and Android devices, lets Cestria’s tenants report repairs, pay…
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030 - November 2012
iHousing launched by City West Housing
City West Housing Trust has joined the growing numbers of housing providers with online customer portals following the recent launch of its iHousing service. iHousing gives registered tenants access to a self-service area within the CWHT website where they can check rent statements and make payments online. Along with reporting repairs via the site, tenants…
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Leicester council grasps Wheatley mobile working
Leicester City Council has completed the implementation of a new mobile working system from Wheatley Associates. The council manages 22,000 properties and employs over 450 trade operatives. Wheatley Associates’ browser-based GRASP software, covering appointment booking, work scheduling, tracking and mobile communications, has been integrated with LCC’s existing Capita housing management system for complete synchronisation of…
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Accent’s iPads for board meetings
Accent Group’s board members have just completed a trial of using iPads running GoodReader for their board meetings as a possible replacement for printed materials and as an alternative to a more expensive dedicated ‘board papers’ system. Stuart Duthie, head of ICT, Accent Group, said, “Using one of the dedicated systems for board papers would…
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Link’s lone workers safe with Guardian24
Following a tendering process earlier this year, Scotland’s Link Group has extended its use of a lone-worker protection system from Guardian24. Link Group reported that despite initial resistance, staff using the Guardian24 mobile phone-based system on a regular basis find it quick and easy to use, with the number of escalations reducing as it is…
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Arena adds mobile & tenant profiling to Tracker Suite
Arena Partnership has added new modules to its Tracker Suite to improve the tracking and analysis of all tenant interactions. The iTracker module enables tenant details and profiles to be accessed on an iPad and data entry tasks completed while in the field, with the information then synchronised with the main Tracker Suite application in…
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