From: Tim Cowland, Senior consultant, Sovereign Business Integration Group Sir – For any organisation looking at their IT strategy, hoping for a supplier to wave a magic wand and deliver a ready-made solution without time and effort being spent by the organisation themselves may be a nice fantasy, but unfortunately that’s not reality. To develop…
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031 - January 2013
Orbiting the world of social media
From: Paul Tennant, CEO, Orbit Group Sir – Most of us naturally think about technology in terms of new hardware or emerging software which can help to transform the way we work. And of course, as we have seen with the recent deployment of iPads to housing teams, new equipment and systems can drive a…
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Digital inclusion and transient tenants
From: Andrew Henderson, Managing director, Lanway Sir – When it comes to internet provision for tenants, housing providers need to think carefully about resident tendencies. Many tenants are transient and this is likely to intensify following the conclusion of the ‘homes for life’ initiative. Tying tenants down to fixed, minimum-term broadband and phone line contracts…
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Shimmying into the future
From: Jane Briginshaw, Head of design and sustainability, Homes and Communities Agency Sir – You will be well aware of how technology in homes is transforming people’s lives, and I thought it would be helpful to outline some recent examples of best practice I have seen. We would all appreciate real-time travel information to avoid…
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Going Blackberry picking
From: Nick Crane, Head of IT operations, Family Mosaic Sir – A few years ago RIM [makers of the Blackberry devices] were the de-facto standard for secure email delivery. Then along came Apple and Android-based smartphones that pushed the envelope in terms of functionality, but if you have already invested in Blackberry devices, why change…
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Kiss and make up
From: Mark Hobart, Managing director, Clearview Sir – Can your readers, hand on heart, say their current suppliers deliver innovation, excellent service, business outcomes from proven solutions and, of course, value for money? Reading last month’s letters, I got the impression that many people in the housing sector are frustrated with suppliers in one or…
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