Thames Valley Housing Association and Cunninghame Housing Association have both announced that they will be using Clearview for web-based business intelligence and reporting across their various ‘siloed’ business applications. Tim Grannell, head of policy and performance, Thames Valley Housing Association, said, “We have used the Clearview strategy, project and risk management systems for many years…
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031 - January 2013
WCH rewards tenants with Clearview
Worcester Community Housing has developed its own customer involvement software, known internally as ‘Rewards’, to incentivise its tenants to get involved in surveys and help improve housing services. The software has since been enhanced further by Clearview Systems and is available as a commercial product. WCH will be discussing ‘Rewards’ at the Housing Technology 2013…
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Competitive dialogue – Part three
This is the third in a series of articles covering the various stages of a live Competitive Dialogue procurement process, from its inception through to, we hope, contract signatures. The first article was published in the September 2012 issue of Housing Technology. An important part of procurement projects based on competitive dialogue is the idea…
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ENEHL swaps paper for e-purchasing
East North East Homes Leeds (ENEHL) has developed a new subcontractor work allocation payments system (Swaps) in conjunction with Leeds City Council and Barclaycard. The new system makes it easier for the housing provider to allocate jobs to its roster of subcontractors and speed up the necessary payment processes. Swaps comprises two components. The first…
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Hammersmith & Fulham on target to save £1 million with Experian
Hammersmith & Fulham is using Experian’s fraud detection and data-matching techniques to analyse the tenancy records of its 12,000 properties. This analysis, combined the local knowledge of the council’s housing staff, led to the targeting of around 300 high-risk properties and has already saved almost £700,000, with an anticipated total saving of £1 million by…
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96 per cent of landlords worried about universal credit
The latest quarterly survey from the National Landlords Association has found that 96 per cent of the 500 landlords surveyed were concerned about the introduction of universal credit. Other related concerns included arrears avoidance (64 per cent) and minimising voids (56 per cent). While it should be noted that the NLA represents the private residential…
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