Housing repairs and maintenance provider Vivark is mobilising its workforce with a new cloud-based service from Oneserve. The field service management software and tablet devices will be used to improve collaboration and communication between Vivark’s 160 field operatives and its office-based staff, call centre teams and contractors. Oneserve was launched in 2011, having been originally…
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033 - May 2013
Ready for BYOD
From: Martin Momchilov, Marketing specialist, ISG Technology Sir – This BYOD shift is showing up many housing providers’ wireless LANs which might not be designed to cope with the demands of so many additional devices. Thus, an important prerequisite for BYOD is careful wi-fi planning to ensure your network can accommodate all those data-hungry devices…
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Bring your own disaster?
From: Marc Begg, Sales director, Peak-Ryzex Sir – BYOD has sometimes been labelled ‘bring your own disaster’, but is that with good reason? It certainly has the potential to give IT managers a headache, through damage to or infiltration of the company’s IT infrastructure, and the trend is not going away. However, BYOD should be…
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Universal credit and the importance of integration
From: Declan Grogan, Managing director, NDL Sir – I read with interest your article ‘Are you ready for Universal Credit?’ in the March edition of Housing Technology. It was heartening to hear Thurle Phillips from Paragon Community Housing Group acknowledge the importance of mobile working in helping to ease the administrative and logistical burden universal…
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Dispelling the myth of BYOD security
From: Mitesh Patel, Managing director, Fifosys Sir – The security of your corporate data is not at risk by implementing a BYOD policy. Many organisations are wary of implementing a BYOD policy as it is perceived that their corporate data will be at greater risk, but this is not the case. An effective BYOD strategy…
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Don’t forget the little things
From: Mark Birch, Strategic ICT manager, Gateshead Housing Sir – My ALMO switched to a sub-regional choice based lettings scheme in October 2012. The mechanism prescribed to share information between our housing management system and the sub-regional systems was NDL AWIsx. NDL’s universal application integration toolset enables disparate applications to be joined together cost-effectively. It…
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