Housing Technology interviewed experts on the ‘bring your own device’ (BYOD) trend from Accellion, Diligent Boardbooks, JMC IT, MET, Microsoft, Oneserve and Sovereign Business Integration Group to find out how BYOD is relevant to housing providers, its advantages and disadvantages, its different delivery models and who is driving its adoption in housing. The BYOD trend…
Bring your own device – Is it right for you?Read More →
033 - May 2013
Peak-Ryzex & 1st Touch mobilise £200,000 of savings for South Yorkshire Housing
South Yorkshire Housing Association has reported that it has saved over £200,000 and completed more than 1,100 extra jobs during its first year of using a mobile working system from Peak-Ryzex and 1st Touch. South Yorkshire Housing’s responsive repairs team previously used a paper-based scheduling process for managing all maintenance and repair jobs. This was…
Peak-Ryzex & 1st Touch mobilise £200,000 of savings for South Yorkshire HousingRead More →
Halton Housing selects 1st Touch for responsive repairs
Halton Housing Trust has completed the first stage of a widespread implementation of a mobile working system from 1st Touch. The PDA-based system is already being used by 25 of the housing provider’s responsive repairs workers and will eventually be available to all customer-facing staff. Halton Housing’s previous mobile technology had a number of limitations…
Halton Housing selects 1st Touch for responsive repairsRead More →
AccuServ & 1st Touch consortium supports award-winning Osborne
A consortium of technology suppliers led by 1st Touch has helped Osborne, the property services, civil engineering and construction business, to win the Institute of Customer Services’ Best Application of Technology Award earlier this year. Osborne beat competitive entries from many leading UK companies, including Prudential, British Gas, RBS and Barclays. The integrated maintenance and…
AccuServ & 1st Touch consortium supports award-winning OsborneRead More →
Common housing register from Abritas in North Ayrshire
North Ayrshire Council and three local housing providers have created an advanced common housing register, including mutual exchanges and a single set of criteria for assessing housing needs. Based on Abritas software, the new register went live in October 2012. North Ayrshire Council, Cunninghame Housing Association, Irvine Housing Association and ANCHO originally set up Scotland’s…
Common housing register from Abritas in North AyrshireRead More →
Red Box voice recording for Merlin Housing
Merlin Housing Society reported that it expected to complete the implementation of a voice recording system from Red Box Recorders at its three offices around Bristol during May 2013. The new system will be integrated with Merlin’s newly-upgraded Mitel telephony platform. Merlin will be using the quality management, replay to phone and audio-search modules of…
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