Despite the patchy start to many of the universal credit pilot projects (see page five), welfare reform is going ahead and it does look likely that universal credit will be introduced, albeit in a rather longer timescale than originally planned and despite reported glitches in the DWP’s IT systems. Since there’s no escape from the…
Editor’s Notes: No escape from universal creditRead More →
034 - July 2013
Journey into the known… Preparing for the trip
In the first of a series of articles covering Barnet Group’s selection and implementation of new applications for housing management, CRM, business intelligence and HR, Mandy Dunstan, head of business transformation at The Barnet Group, outlines the background to this company-wide technology initiative. How do you take a passion for improving services, the opportunity to…
Journey into the known… Preparing for the tripRead More →
Housing in the clouds with Civica
Civica has just launched Housing Cx, a web-based housing management system. The system has been developed to help housing providers transform customer services and improve the experience for tenants and employees through its app-style interface, accessible any time, any place from a smartphone, tablet or netbook. Housing Cx has integrated customer relationship management and communication…
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Hexagon releases new LandMark 4 for housing management
Hexagon Software has just released its LandMark 4 housing management system. The web-based HMS provides immediate access to real-time data while eliminating time-consuming manual processes. LandMark 4 has an easy-to-view dashboard that automatically delivers KPIs customised for individual users, and can be configured to provide high-level overviews of performance indicators such as rent collections, net…
Hexagon releases new LandMark 4 for housing managementRead More →
Gentoo takes Orchard HMS
Gentoo Group is planning to move its operations to the latest version of Orchard’s housing management system and using its Customer Dashboard as a central information hub. As part of its tenant-facing plans, Gentoo is also implementing Orchard’s self-service portal and self-service mobile app, while the tenancy visits and resident involvement systems will improve internal…
Gentoo takes Orchard HMSRead More →
