Housing providers across the country are waking up to the reality that their customers aren’t where they left them. Increasing numbers of tenants are demanding services whenever and wherever they want them so the Longhurst Group is on the move. Over the past year, we have developed our customer websites to deliver increased functionality allowing…
Mobile access – The clever compromiseRead More →
035 - September 2013
RHP launches mobile site
Following its introduction of an online two-hour repairs booking service last year, RHP has now introduced a new mobile site and device detection for its website, after a profiling survey in 2012 found that 20 per cent of tenants accessed the internet via mobile devices. Visitors to the main RHP website through a mobile device…
RHP launches mobile siteRead More →
Tough terrain for 1st Touch at Castlehill
Castlehill Housing Association has signed an enterprise agreement for mobile workforce management software from 1st Touch. The software will be used by housing officers and maintenance workers to access and update back-office information on tablets, smartphones and other mobile devices. 1st Touch mobile was chosen because it had an existing integration with the Aareon housing…
Tough terrain for 1st Touch at CastlehillRead More →
Spirit Data Capture gets a good reception at Peaks & Plains
Peaks and Plains Housing Trust is now using Motorola PDAs running Windows Mobile 6.5 and MobiControl device management software from SOTI for its 80 mobile workers, following recommendations from Spirit Data Capture. Simon Penaluna, assistant director of ICT, Peaks and Plains Housing Trust, said, “We wanted mobile devices that would be semi-rugged and could be…
Spirit Data Capture gets a good reception at Peaks & PlainsRead More →
Management information for procurement
As procurement comes under increasing scrutiny, Procurement for Housing’s strategic procurement manager, Rob Peck, asks if CIOs are providing the necessary management information to drive business efficiencies. A major challenge for many CIOs is providing senior managers with the management information they need to make business decisions. This is particularly so when it comes to…
Management information for procurementRead More →
Midland Heart uses C365 Online to manage 46,000+ homes
Midland Heart is now also using C365 Online to manage the regulatory compliance surrounding its management of almost 50,000 properties. As part of its project at Midland Heart, C365 Online has also developed a bespoke public access portal for tenants to access their own property’s information. While implementing the new cloud service for Midland Heart,…
Midland Heart uses C365 Online to manage 46,000+ homesRead More →
