As cloud computing finally starts to become mainstream within the UK social housing sector, Kevin Doran, chief technology officer at Sovereign Business Integration Group, outlines some of the key considerations to contemplate when appraising the options for IT service delivery. It seems everyone has their own idea of what cloud computing means, so for the…
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037 - January 2014
Liquid Voice and Civica partner for better CTI
Liquid Voice has released details of its successful integration of Civica’s Contact Centre applications with Liquid Voice’s telephony technology to help housing providers to streamline tenant engagement, meet regulatory requirements and remove IT complexity. Over the last year, technical teams from Liquid Voice and Civica have built tight integration and a set of advanced telephony…
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Parabola researches SharePoint in housing
Parabola Software has completed a research project covering how housing providers are using Microsoft SharePoint. The research found that 60 per cent of the housing providers surveyed were already using SharePoint, with it being most commonly used as an intranet and for supporting knowledge bases, staff directories, internal collaboration and automated forms and workflows. The…
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Wolverhampton Homes bags top award for its apprenticeships
Wolverhampton Homes has won a national award for its apprenticeship programme, beating off competition from nationally and internationally acclaimed companies such as Nokia, Vodafone and Asda. The housing provider’s Learning, Employment and Achievement Programme, dubbed ‘LEAP’, was named overall winner of the national Peer Awards for Excellence at a ceremony in London at the end…
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Free online access at Golden Gates with Social Telecoms
Social Telecoms CIC has announced that it is working with Golden Gates Housing Trust to give tenants on one of its estates in Warrington free internet access and computers in their homes via a tiny device that effectively turns tenants’ televisions into large tablet computers. The project is being part funded through the government’s Digital…
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Serif Launches WebPlus X7
For smaller housing providers who either don’t have staff with the necessary specialist IT skills to take care of their online services or don’t have the budget to pay a specialist external agency, WebPlus X7 from Serif might be of interest. Serif said that, “WebPlus X7 is the complete website designer, providing users with everything…
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